Q & A With Douglas Battista: Difficult Co-Workers

Douglas BattistaEveryone deals with difficult (or downright unpleasant) coworkers at some point during their career. Douglas Battista notes that these workplace jerks come in many different flavors, from the know-it-all to the breakroom coffee thief. But is there a right way to deal with less-than-friendly people at work?

Q: What is the best way to eliminate tension in the office?

Douglas Battista: That really depends on the source and whether or not their actions are simply part of their personality or fall into the category of abusive or indifferent. Sometimes, your best bet is to simply pull them aside and ask them what’s going on. They may not realize they’ve been dubbed the office Scrooge. Bringing their behaviors to their attention may be all it takes to ease the animosity.

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